How to File a Small Tribunal Claim in Singapore: Step-by-Step Guide


1. Introduction to the Small Claims Tribunals in Singapore

The Small Claims Tribunals (SCT) in Singapore provide a cost-effective and efficient way to resolve minor disputes without the need for formal legal representation. Governed by the Small Claims Tribunals Act, the SCT is part of the State Courts of Singapore and is designed to handle claims quickly and fairly.


2. What Types of Cases Can You File at the SCT?

You can file a claim at the SCT for:

  • Consumer Transactions: Disputes over goods or services purchased for personal use.
  • Rental Disputes: Issues involving residential rental agreements not exceeding two years.
  • Workmanship Disputes: Claims related to poor-quality workmanship in renovations or repairs.
  • Contractual Disputes: Breach of contract involving small-scale agreements.

3. Monetary Limits for Claims at the SCT

  • Standard Limit: Up to S$20,000.
  • Increased Limit: Up to S$30,000 if both parties agree in writing.
  • Claims exceeding these amounts must be filed in other courts or reduced to fit the SCT limits.

4. Eligibility to File a Claim

Who Can File:

  • Individuals: Singapore residents or citizens filing claims for personal disputes.
  • Businesses: Small businesses filing disputes related to commercial agreements.

Timeframe:

Claims must be filed within two years from the date of the incident or dispute.


5. How to File a Small Tribunal Claim in Singapore

Step 1: Prepare Your Case

Gather all relevant documents, such as:

  • Receipts, invoices, and contracts.
  • Correspondence (emails, messages) related to the dispute.
  • Photos or videos (if applicable).

Step 2: File the Claim Online

  • Visit the Community Justice and Tribunals System (CJTS) portal.
  • Register an account, complete the claim form, and upload supporting documents.

Step 3: Pay the Filing Fee

  • Fees range from S$10 to S$150, depending on the claim amount.
  • Payment can be made online through the CJTS portal.

Step 4: Attend Consultation or Mediation

  • The court will schedule a consultation session to resolve the dispute amicably.
  • If unresolved, the case proceeds to a hearing.

Step 5: Attend the Hearing

  • Present your case, evidence, and arguments before the tribunal referee.
  • The referee will make a binding decision based on the evidence.

6. Benefits of the SCT Process

  • No Lawyers Required: The SCT encourages self-representation, reducing costs.
  • Quick Resolution: Cases are typically resolved within a few months.
  • Cost-Effective: Filing fees are significantly lower compared to other courts.

7. Mediation as a Key Component

  • Mediation is often mandatory to encourage parties to settle disputes before proceeding to a hearing.
  • Successful mediation agreements are binding and enforceable.

8. Filing Fees at the SCT

Claim AmountFiling Fee
≤ S$5,000S$10
S$5,001–S$10,000S$20
S$10,001–S$20,000S$150

Fees are non-refundable.


9. Frequently Asked Questions

Q1: Can I file a claim at the SCT for disputes over S$30,000?
No, disputes over S$30,000 must be filed in the State Courts or reduced to fit the SCT limits with mutual agreement.

Q2: Can a lawyer represent me at the SCT?
No, legal representation is not allowed at the SCT. Parties must represent themselves.

Q3: What happens if the other party doesn’t show up?
If the respondent fails to appear, the tribunal may issue a default judgment in favor of the claimant.

Q4: Can I appeal the SCT’s decision?
Appeals are generally not allowed unless procedural errors or jurisdictional issues are involved.

Q5: How long does it take to resolve a case at the SCT?
Most cases are resolved within 2–3 months, depending on complexity and court schedules.


10. Conclusion

The Small Claims Tribunals in Singapore offer a practical solution for resolving minor disputes without the complexity of traditional court proceedings. By understanding the process, preparing your case thoroughly, and engaging in mediation, you can achieve a fair resolution efficiently.


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