How to Make a Small Claim in the UK: Step-by-Step Guide


1. What Is a Small Claim in the UK?

A small claim in the UK is a legal process for resolving minor disputes, typically involving amounts up to £10,000 in England and Wales, £5,000 in Scotland, and £3,000 in Northern Ireland. Small claims are handled in a simplified process within the civil courts, making it accessible for individuals and small businesses.


2. Types of Cases Handled in Small Claims Court

  • Unpaid invoices or debts.
  • Faulty goods or services.
  • Property damage claims.
  • Landlord-tenant disputes, such as unreturned deposits.
  • Breach of contract disputes.

3. Steps to Make a Small Claim in the UK

Step 1: Attempt to Resolve the Dispute

Before filing a claim, try to resolve the issue directly with the other party.

  • Send a Letter Before Claim: A formal letter explaining the issue, the amount sought, and a deadline for response (usually 14–30 days).
  • Use mediation services if necessary, which may help avoid court.

Step 2: Determine Eligibility

  • Monetary Limit: Ensure your claim is within the appropriate monetary limit:
    • England and Wales: £10,000.
    • Scotland: £5,000.
    • Northern Ireland: £3,000.
  • Jurisdiction: File the claim in the appropriate region based on the location of the dispute or where the defendant resides.

Step 3: File Your Small Claim Online or By Post

  1. Visit the official Government Money Claim website.
  2. Create an account and provide:
    • Your details as the claimant.
    • The defendant’s name and address.
    • A clear explanation of your claim and the amount sought.
  3. Pay the filing fee online.
Filing By Post
  1. Download and complete the N1 Claim Form from the Gov.uk website.
  2. Submit the completed form to your local County Court hearing centre.
  3. Include the filing fee payment with your application.

Step 4: Pay the Filing Fee

Fees vary based on the amount claimed:

Claim AmountFiling Fee (Online)Filing Fee (Paper)
Up to £300£35£50
£300.01–£500£50£70
£500.01–£1,000£70£80
£1,000.01–£10,0005% of the claim5% of the claim

Step 5: Notify the Defendant

  • The court will send a Notice of Claim to the defendant, including a copy of your claim.
  • The defendant has 14 days to respond, either admitting, disputing, or counterclaiming.

Step 6: Prepare for the Hearing (if required)

  • If the case proceeds to a hearing, gather all relevant evidence, such as:
    • Contracts or agreements.
    • Receipts or invoices.
    • Photos or videos supporting your claim.
    • Witness statements.
  • Prepare a concise explanation of your case.

Step 7: Attend the Court Hearing (if required)

  • Arrive early and bring your evidence.
  • Present your case to the judge clearly and respectfully.
  • The judge will issue a decision, either immediately or through written communication.

4. What Happens After Filing a Claim?

If You Win:

  • The court will issue a judgment requiring the defendant to pay.
  • If the defendant does not comply, you can enforce the judgment through:
    • Bailiffs or sheriff officers.
    • Garnishment of wages.
    • Charging orders against property.

If You Lose:

  • You may be required to pay the defendant’s legal costs if the case is deemed unreasonable.

5. Frequently Asked Questions

Q1: Can I file a claim for more than £10,000 in the UK?
Claims above £10,000 are considered fast track claims and require a more formal process in civil courts.

Q2: Can I claim court fees back if I win?
Yes, the court may order the defendant to reimburse your filing fees if you win.

Q3: Can I settle a claim without going to court?
Yes, parties can settle out of court at any time, even after filing the claim.

Q4: What if the defendant doesn’t respond?
The court may issue a default judgment in your favour if the defendant fails to respond.

Q5: How long does the process take?
Small claims are typically resolved within 3–6 months, depending on the case complexity.


6. Tips for Success in Small Claims Court

  1. Be Professional: Keep communication respectful and focus on resolving the issue.
  2. Be Thorough: Provide detailed evidence to support your claim.
  3. Understand Deadlines: Meet all court deadlines for filing and responses.
  4. Prepare for Mediation: Consider mediation to resolve disputes amicably.

7. Conclusion

Making a small claim in the UK is a straightforward process designed to resolve disputes efficiently. By preparing your case, filing correctly, and adhering to court procedures, you can confidently navigate the small claims system and work toward a fair resolution.