How to Make a Small Claim Online: A Step-by-Step Guide


1. What Does It Mean to Make a Small Claim Online?

Making a small claim online is a convenient way to initiate a legal case for resolving disputes involving minor amounts of money. Most jurisdictions offer an online portal to file claims, pay fees, and track case progress without needing to visit the courthouse.


2. Benefits of Filing a Small Claim Online

  • Convenience: File your claim from anywhere with an internet connection.
  • Time-Saving: Avoid courthouse visits and long queues.
  • Cost-Effective: Filing online may have reduced fees in some jurisdictions.
  • Real-Time Updates: Track your claim and receive notifications through the portal.

3. Eligibility to File a Small Claim Online

To file online, ensure:

  • Monetary Limits: Your claim falls within the small claims court limits (e.g., $10,000 in California, £10,000 in England and Wales).
  • Case Type: Disputes may include unpaid debts, property damage, faulty goods or services, and landlord-tenant issues.
  • Jurisdiction: File in the court where the defendant lives, works, or where the dispute occurred.

4. How to Make a Small Claim Online

Step 1: Check Availability of Online Filing


Step 2: Create an Online Account

  1. Register on your court’s e-filing portal.
  2. Provide your email, set up a secure password, and verify your identity if required.

Step 3: Complete the Claim Form Online

  • Enter details about the dispute, including:
    • Your Information: Name, address, and contact details.
    • Defendant’s Information: Name, address, and any business details.
    • Claim Description: Reason for the claim and the amount you’re seeking.
  • Upload supporting documents such as contracts, receipts, photos, or emails.

Step 4: Pay the Filing Fee

  • Use a debit or credit card to pay the fee directly on the portal. Fees vary based on the claim amount:
Claim AmountFiling Fee (Online)
Up to $1,500$30–$50
$1,501–$5,000$50–$100
$5,001–$10,000$75–$200

Fee waivers may be available for eligible individuals.


Step 5: Notify the Defendant

  • The court will notify the defendant electronically or through certified mail.
  • In some cases, you may need to arrange for personal service using a process server or sheriff.

Step 6: Track Your Claim

  • Log in to the portal regularly to check the status of your case.
  • Review updates about the defendant’s response or scheduled hearings.

5. Tips for Filing a Small Claim Online

  1. Prepare in Advance: Have all relevant documents ready in digital format (e.g., PDF, JPG).
  2. Verify Details: Double-check the defendant’s information and claim details before submission.
  3. Follow Deadlines: Adhere to filing and service deadlines to avoid delays.
  4. Be Professional: Use clear and concise language when describing your claim.
  5. Seek Help: Contact the court’s technical support team if you face issues with the portal.

6. Frequently Asked Questions

Q1: Can I file a small claim online for any type of case?
No, small claims courts typically handle disputes involving monetary damages, such as unpaid debts or property damage. Check your local court’s rules for eligibility.

Q2: What happens after I file my claim online?
The court will notify the defendant, and both parties will receive details about the next steps, such as mediation or a court hearing.

Q3: Do I need to serve the defendant if I file online?
Yes, in most cases, the plaintiff is responsible for ensuring the defendant is served with the claim documents.

Q4: How long does it take to resolve a small claim filed online?
Small claims cases are typically resolved within 1–3 months, depending on the court’s schedule and complexity.

Q5: Can I amend my claim after filing online?
Yes, most online portals allow amendments, but you may need to pay additional fees and notify the defendant of any changes.


7. Conclusion

Filing a small claim online is a convenient and efficient way to seek resolution for minor disputes. By following the steps outlined above and ensuring accuracy in your application, you can navigate the process confidently and work toward a fair outcome.